A Little Bit of Background
Hi I’m Tracey, I live in Sheffield and work remotely to support small businesses and small teams all over the UK.
With over 30 years experience working across diverse and demanding business environments, I’ve learnt that when people have the space to breathe and think, they thrive. And that’s exactly why I created my virtual assistant business, to give small business owners and small teams the headspace, time, and balance they deserve.
My career has taken me through a variety of industries, each one adding another layer to the skills I now bring to my clients:
- 13 years in travel — from managing a travel agency to planning complex itineraries, cruise sales, and coordinating business and leisure travel.
- 1 year Sabatical, Australia, Asia & South Pacific — temporary roles in diverse sectors, including PA support, vocational rehabilitation, financial services, cosmetics distribution, hospitality and farming.
- 13 years in software sales administration — managing operations, order processing, stock control, technical support, tradeshow organisation, invoicing and credit control.
- 5 years in employee benefits — benefit implementation, platform builds and maintenance, engagement strategies, joiner leaver and change administration, HR team and employee support.
This range of experience means I understand how businesses run, the moving parts, the deadlines, the operational noise, and the invisible workload behind the scenes that often falls on the shoulders of small business owners and small teams. It also shaped the adaptable people focused approach that I bring to my work today.
A New Chapter Built on Balance
Like many people, the pandemic changed my world. I transitioned from bustling office environments to working from home, discovering that I could be just as effective, if not even more so, working independently. I’ve spent years working mostly solo, and enjoy the time I also get to collaborate as part of a team.
I have one default setting, to give 110% to everything I do. I put my heart and soul into my work, and I care deeply about the people I support.
My move into the employee benefits world came from a personal search for better work life balance and wellbeing. Ironically, it delivered the opposite. I found myself working longer hours than ever, with little support. It was unsustainable, and it was the turning point.
Inspired by my late Mum’s unwavering belief in me: “You are so clever darling. You can do anything.” I made the bold decision to build something of my own. Something that aligned with my values. Something that would help others avoid the burnout I experienced.
Working Together to Thrive
Small business owners and small teams are incredible, they juggle everything, often at the expense of their evenings, weekends, and peace of mind. I understand how heavy that load can feel, and I know how transformative it is when someone steps in to lighten it.
That’s where I come in.
I’m here to take away the noise, the admin, the backlog, and the tasks that drain your energy. Whether you want more time to grow your business, support your team, or simply want your evenings or weekends back, I’m here to make that possible.
With decades of experience, a meticulous work ethic, and a genuine passion for helping people reclaim balance, I’m perfectly placed to support you and your business.
If any of this resonates with you, get in touch.
